Support

We can provide remote support of PC issues, using the open-source RustDesk remote control software hosted on our own server.

Microsoft Windows Installer

  1. Download the Windows Powershell installer from the link below.
  2. Run the powershell script. This will download the latest version of RustDesk and will then configure it.

Linux Installer

  1. Download the Linux installer from the link below.
  2. Change permissions to allow the script to be executed.
  3. Run the bash script.  This will download the latest version of RustDesk and will then configure it.

Manual Install Instructions

  1. Download the most recent release of RustDesk from here: https://github.com/rustdesk/rustdesk/releases
  2. Run the downloaded file to install RustDesk on your computer.
  3. Run RustDesk and go to Settings > Network
  4. Unlock the network settings
  5. Copy this text to your clipboard: =0nI9gTSVFTd3FUc4VHcD5WaPBXVvZWdBZ2SxplQaFjcOZUN5cUbhRFZQR1SIpmI6ISeltmIsISbvNmL05WYu9mZuQncvBHc1N3LvozcwRHdoJiOikGchJCLi02bj5CduFmbvZmL0J3bwBXdzJiOikXYsVmciwiIt92YuQnbh52bm5Cdy9GcwV3ciojI0N3boJye
  6. Click on the "Import server config button", then Apply.

Note: make sure you only do this for me, and not anyone who contacted you unexpectedly, or people saying they're from "your bank" or "Microsoft".