Overview

This site, for the national CTC, replaces the “Pothole Card” system that allowed CTC members to report hazardous road conditions using printed postcards. The site not only allows for the reporting of hazards, but it also records the hazards and their history. A further benefit is that the site automatically calculates the relevant Highway Authority for any location in the UK.

Screen Shots

Home page

Report form

Hazards list

Interactive map

Successes

The site has raised the profile of the CTC and the problem of poor road conditions. Many motorists have used the site, as well as cyclists.

The site was mentioned on “Tonight with Trevor MacDonald” on 14^th May 2007, resulting in 600 additional site visits within ten minutes. While the web server had to work quite hard, the site remained available and stable.

Technical Features

• Uses Google Maps extensively, with many customisations.
• Medium-complexity relational database for reports, report history, highway authority information.
• Uses 2001 Census data and CTC-gathered information to calculate the highway authority for any location in the UK.

Site Links

• Fill That Hole

Referring Links

• BBC News: The pitfalls of not repairing potholes - one year and 10,000 potholes later...
• Directgov / Together We Can / Resource Centre / Online Resources – 4 out of five star rating
• The Guardian: Holy ... holes! - Matt Seaton,Thursday February 1, 2007 – “the CTC has just launched an online service… …which is just peachy to use”
• The Telegraph: Honest John's agony column
• BBC: Civic site makes complaints heard – “[Neighbourhood Fixit] builds on schemes such as Fillthathole.org.uk”
• ITV: Tonight with Trevor McDonald: Road to Ruin – site mentioned on the program
• FillThatHole actually works - shocker!
• City Cycling: website of the month (Feb 2007)
• Newsweaver.ie: “Cool site”

There are many more incoming links (see Google for the current list).